Lost Assets with WazirX?

Introducing CoinSwitch Cares,
₹600 Crores recovery program

Recover & Build Wealth With India’s Safest Platform

Terms & Conditions

Recover up to 100% of your losses

Get up to ₹15,000 Sign Up Rewards

Deposit funds to get sign up rewards

100% Revenue Redistribution

Putting people before profits

Get up to ₹10,000 on Referral

Invite fellow WazirX users to get referral rewards

How it works

Follow four simple steps to begin your recovery journey with CoinSwitch Cares.

STEP 1

Estimate your loss

Use the calculator and determine your potential rewards and recovery.

STEP 2

STEP 3

Deposit from Anywhere

Start earning your reward by depositing INR or crypto from anywhere.

STEP 4

Deposit from WazirX

Once WazirX allows withdrawals, transfer those funds to CoinSwitch to maximize your recovery benefits.

Frequently Asked Questions

What is the CoinSwitch Cares program?

CoinSwitch Cares is a ₹600 crore initiative designed to help users affected by the alleged WazirX cyberattack in July 2024. It aims to support users in recovering their losses through a combination of financial support and revenue redistribution.

Who is eligible for the CoinSwitch Cares program?

Any user affected by the WazirX alleged cyberattack can participate. Eligibility requires users to provide proof of their losses in the form of WazirX loss statements.

How do I apply for the CoinSwitch Cares program?

To apply, visit our dedicated portal, upload your WazirX loss statement, and fill in the required details to initiate your recovery process.

What types of rewards are offered under this program?

Rewards include:
1. Assured sign-up bonus of up to 10% of the funds you deposit.
2. A share of revenues generated from this program for 24 months.
3. Referral bonuses for bringing other affected WazirX users to CoinSwitch, up to 5% of their deposited funds.

Can I withdraw my crypto from CoinSwitch after receiving rewards?

While you can sell your crypto and withdraw the equivalent INR at any time, direct crypto withdrawals are currently not supported.

What happens if I leave the program early?

You can withdraw your funds and leave the program whenever you want, rewards are accrued and paid only till the time you keep the funds deposited.

Are there any caps on rewards?

Yes, the signup reward is capped at Rs 15,000 per user, and the referral reward is capped at Rs 10,000 per user. The overall reward is capped at your Wazirx loss.

How does CoinSwitch ensure the security of my assets in this program?

CoinSwitch adheres to strict security protocols including enterprise-grade custody solutions, robust policy engines, and comprehensive risk management practices to safeguard your assets.

What if I have not suffered any losses due to the market's recovery?

If the market recovery has offset your losses, then you are not eligible for any rewards.

How will the rewards be credited?

Rewards will be credited to enrolled users on their CoinSwitch account in INR or crypto. Sign up and referral rewards will start accruing from today. However, it will be credited starting Feb 7, 2025. Revenue redistribution reward will begin once WazirX enables withdrawals. Any WazirX user joining CoinSwitch via your referral link from tomorrow will count towards your referral rewards.

How does this initiative benefit CoinSwitch while supporting the broader crypto industry?

The need of the hour is to rebuild trust with the Indian crypto users who have been affected by the alleged cyberattack. We believe that rebuilding this trust will benefit all players in the ecosystem.

How can I become eligible for referral rewards?

Any WazirX user joining CoinSwitch via your referral link from tomorrow will count towards your referral rewards.

What proofs do I need to submit to recover my losses through CoinSwitch Care?

You must provide your WazirX loss statements and any other proofs that CoinSwitch may at its discretion demand from time to time, to verify your claim of having suffered a loss.