Every day, India Records Over 6,500 Cyber Fraud Complaints, on Average.
Scammers win in 10 seconds. Can you beat them in 5?
VIDEO CALL“Officer”: you are under digital arrest. Stay on the call. 
TELEGRAM GROUPVIP stock club: guaranteed 3× returns in 7 days. 
POP-UPYou won ₹25,00,000. Claim in 09:42. 
CHATEarn ₹5,000 a day from home. Reply YES to join. 
BILL NOTICEPower cut tonight. Call 98XXXXXXXX to avoid it. 
UPI REQUESTCollect request ₹49,999. Tap Pay to receive cashback. 
SMSYour KYC is pending. Update today: bnk- kyc.in/x9 
DELIVERYYour parcel is held. Pay ₹1 to release it. Cyber financial fraud complaints were reported in 2025
Source: Ministry of Home Affairs
Financial losses reported in 2025 was due to cyber fraud
Source: Ministry of Home Affairs
Of money lost in 2025 went into fake investment schemes
Source: I4C data
Before it happens
How to Protect Yourself from Scams
Scammers rely on speed, fear and greed. These habits take that away from them.
Never share OTPs, PINs or CVV
No bank, app or exchange will ask for them. Remember: you enter your UPI PIN only to send money, never to receive it.
“Digital arrest” is not real
Police, CBI, customs and courts do not arrest people over video call. Hang up, then call 1930 if you were pressured.
No investment is “guaranteed”
Fixed daily / weekly returns are the signature of a fake scheme. Check that advisers and brokers are registered with SEBI, and crypto platforms with FIU-IND.
Don’t tap links from strangers
Open your bank or app yourself instead of using a link in an SMS or chat. Paste suspicious links into the SafeSwitch scanner first.
Don’t install apps or share your screen
Refuse APK files and screen-sharing apps such as AnyDesk or TeamViewer at a caller’s request. They let the scammer see your OTPs and control your phone.
Be wary of groups and “easy jobs”
Strangers adding you to Telegram or WhatsApp “stock clubs”, or offering pay for liking videos, are common ways. Leave the group and block the sender.
Talk to someone you trust
Scammers tell you to keep it secret. Before you send money, tell a family member or friend. A second opinion often breaks the spell.
Lock down your accounts
Turn on two-factor authentication, set transaction limits and alerts, and use a unique password for each app. Report suspicious calls /SMS on the Sanchar Saathi portal.
STOP.
CHECK.
VERIFY.
If it happens to you
How to Report Cyber Fraud in India
- 1
Call 1930 immediately.
This is the national cyber fraud helpline. It triggers the CFCFRMS fund-blocking process with banks, wallets and, since January 2026, crypto exchanges.
- 2
Report on cybercrime.gov.in.
Choose “Report Financial Fraud” and save your acknowledgement number.
- 3
Keep the evidence.
Save the transaction ID or UTR, the amount, the time, the receiving account or UPI ID or wallet address, and screenshots of the chats or calls.
- 4
Tell your bank or app.
Block the affected card, UPI ID or account through official channels only.
- 5
Follow up with the police.
Take your acknowledgement number to your local or cyber police station if an FIR is needed.
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SafeSwitch
By CoinSwitch
Our Mission
SafeSwitch by CoinSwitch is a digital safety initiative designed to empower people with the knowledge and tools to stay safe online. Serving as a one-stop destination, it enables users to test their awareness of common online scams, check potentially fraudulent URLs, and access practical guidance on preventing and reporting fraud.
Through interactive learning and actionable resources, SafeSwitch aims to turn awareness into action by helping people spot scams, question suspicious links, and make informed decisions online. The ultimate goal is to build safer digital habits and strengthen people’s ability to protect their money, personal information, and digital identities.
FAQs
SafeSwitch by CoinSwitch is a crypto-safety awareness initiative designed to help people recognise online scams, understand the steps to take after fraud, and learn how to report suspicious activity. It aims to make users more aware of common scam tactics and the importance of protecting their money and personal information.
Call 1930 immediately. If money has been transferred, call India’s cybercrime helpline and report the incident through the National Cyber Crime Reporting Portal. Contact your bank or payment provider to report the transaction and ask what protective steps can be taken. Preserve screenshots, transaction details, and conversations with the suspected scammer. Do not send more money, even if someone promises to recover your losses.
You can file a cybercrime complaint through the Government of India’s National Cyber Crime Reporting Portal. Select the relevant category and provide accurate details of the incident along with any available evidence. For financial fraud, you can also call 1930 for immediate reporting assistance. Keep your acknowledgement or complaint reference number so you can follow up on the report.
Keep anything that helps establish what happened, when it happened, and where the money went. Useful evidence includes:
- Screenshots of WhatsApp chats, SMS messages, emails, and social media conversations.
- Transaction receipts, UPI reference numbers, UTR IDs and relevant bank statements.
- Phone numbers, email addresses, website links and social media profiles used by the suspected scammer.
- Wallet addresses and transaction hashes for crypto transfers, if applicable.
- Call records, payment requests, and any promises made by the scammer.
Keep the original files wherever possible and avoid editing or deleting messages. You may need to submit this information when filing a complaint with the cybercrime authorities.
You should contact your bank or payment app (such as Google Pay or PhonePe) immediately if money was transferred or an unauthorised transaction occurred. Ask them to flag the transaction and let you know what steps can be taken to address it.
If the incident involves another app or online platform, report it through its official customer-support channel as well.
Also call 1930 or report the incident through the National Cyber Crime Reporting Portal. Acting quickly will help authorities and financial institutions respond, although recovery of funds is not guaranteed.
You should report the incident through the National Cyber Crime Reporting Portal or by calling 1930 if you have lost money to a cyber scam.
Filing a cybercrime complaint and registering a First Information Report (FIR) are separate steps. The police may register an FIR depending on the facts of the case and the applicable legal requirements.
You can also visit your local police station or cybercrime police station for guidance on filing an FIR and the next steps.
A complaint is a report that alerts the relevant authority to a suspected scam or cybercrime. It records the incident and provides information that may help authorities assess what happened.
A case generally refers to a matter that proceeds through formal legal or investigative processes. Depending on the circumstances, a complaint may lead to an investigation and registration of an FIR, followed by further legal proceedings.
Submitting a complaint does not automatically mean an FIR has been registered or that a criminal case has reached court. Keep your acknowledgement number and follow up with the relevant authority for updates.
The SafeSwitch quiz by CoinSwitch can be understood as a knowledge-check activity related to online safety and scam awareness. This quiz helps users recognise warning signs, identify suspicious messages and understand safer responses to common fraud attempts.