It’s been over a month since WazirX, a major crypto exchange operating in India, claimed that a cyber attack on their platform led to the theft of $230 million (~ Rs 2000 cr) worth of funds. We have attempted to be in regular touch with WazirX since the day of the incident but have not […]

The Budget Session of Parliament was held from July 22 to August 9, 2024. As this was the first full-fledged sitting of both Houses of Parliament after the 2024 General Elections, there were considerable expectations on what the new government’s first Budget would offer for the Virtual Digital Asset (VDA) sector. While the Economic Survey […]

Our customers are the driving force behind CoinSwitch. We believe in going beyond the call of duty to ensure our customers feel valued and supported. This story showcases how we deliver on that promise. Meet Ankit, our customer support champion. Always calm and collected, he’s got a knack for turning stressful situations upside down. His […]

At CoinSwitch our goal—every day—is to provide users with the best possible experience. Their problems are ours too. We even codified it as one of our six company values: Crazy About Customers. This series celebrates our customer champions… folks who went beyond their remit to delight a customer. Here’s Chapter 5: Meet Kavya, a cornerstone […]

A large and fast-growing digital-led economy, widespread availability of highly skilled tech talent, a thriving startup ecosystem, and favorable demographics are all the right ingredients for India to become a global leader in the Web3 and VDA sector. India is poised to be the world’s third largest economy, and Web3 holds immense potential to be […]

A dissatisfied customer is the last thing we want, and being able to resolve the issue quickly meant a great deal to me.

CoinSwitch's total holdings, at Rs 3,497.22 crore, are greater than its users' holdings, at Rs 2,774.10 crore.

I knew this wouldn’t be a short call. I cleared my schedule and spent the next 45 mins taking him through crypto tax...