Virtual Digital Assets (VDAs), or cryptoassets, are making significant business and regulatory strides globally. Their inclusion in the Finance Track of G20 discussions during India’s G20 Presidency emphasized the need for a unified regulatory approach. This led to progress in many G20 countries, especially in areas like anti-money laundering, countering financing of terrorism, and consumer […]

We publish our proof of reserves every year. This year, we’re publishing it for the second time. As you may recall, when the crypto exchange WazirX allegedly faced a cyber attack, a small percentage of our funds were also stuck on the exchange. To make sure that our user funds are safe, we used our […]

The global anti-money laundering and combating the financing of terrorism (AML/CFT) watchdog – the Financial Action Task Force (FATF) — discussed and adopted India’s Mutual Evaluation Report (MER) at its plenary in Singapore in June 2024. The report was made public on September 19. The plenary concluded that India has reached a high level of […]

At CoinSwitch, our core mission is to make every customer feel genuinely valued and supported. We’re passionate about going above and beyond to meet their needs. Here’s a story illustrating how we turn challenges into victories and stay true to our promise of exceptional service. Pradeep, a customer in urgent need of funds, had been […]

It’s been over a month since WazirX, a major crypto exchange operating in India, claimed that a cyber attack on their platform led to the theft of $230 million (~ Rs 2000 cr) worth of funds. We have attempted to be in regular touch with WazirX since the day of the incident but have not […]

The Budget Session of Parliament was held from July 22 to August 9, 2024. As this was the first full-fledged sitting of both Houses of Parliament after the 2024 General Elections, there were considerable expectations on what the new government’s first Budget would offer for the Virtual Digital Asset (VDA) sector. While the Economic Survey […]

Our customers are the driving force behind CoinSwitch. We believe in going beyond the call of duty to ensure our customers feel valued and supported. This story showcases how we deliver on that promise. Meet Ankit, our customer support champion. Always calm and collected, he’s got a knack for turning stressful situations upside down. His […]

At CoinSwitch our goal—every day—is to provide users with the best possible experience. Their problems are ours too. We even codified it as one of our six company values: Crazy About Customers. This series celebrates our customer champions… folks who went beyond their remit to delight a customer. Here’s Chapter 5: Meet Kavya, a cornerstone […]