CoinSwitch charges a fee of 0% to 0.49% depending on the exchange you select for your transaction. The conversion rate you see is inclusive of the fees.
Note: This fees does not include any amount charged by the exchange itself and the network fee.
A memo is a combination of digits and letters required to assign STEEM to a certain Steem wallet user. Memos are used in Steem wallets and indicated right here.
In the wallet, a memo should look like this
If you want to buy Steems, make sure that you've specified a correct memo while putting in a wallet address.
Note that you have a nickname on steemit.com, you may use it as your wallet address that doesn't require a memo.
A destination tag is a short complementary combination of characters required for certain Ripple wallets. While buying Ripple, make sure that you have specified a destination tag if required. Likewise, when you send us Ripples, don't forget about a destination tag provided near the address to send to.
The message is an additional tag required for XEM transaction. Whenever you send or receive XEM, make sure that you've input a message. You may find it in your wallet, and it should look like this.
For all the coins available on CoinSwitch, the buying process is same.
CoinSwitch doesn’t have amount restrictions. However, there are some nuances.
If an amount is too low, make sure that it will cover all the network fees a blockchain takes. It means that the amount you are going to send and the amount you are going to get should be enough to cover input and output network fees taken by a blockchain.
If your funds to be exchanged are insufficient, you will see a message.
Please stick with this recommendations. Otherwise, there is a high risk that your money will be lost.
Some exchanges provide a max limit as well.
As a rule, our transaction takes 15-30 minutes to be processed. If your transaction takes longer, this might be due to a wide range of factors.
This might be due to several reasons.
If you have transferred the amount, then you can surely close the browser tab. Our system will automatically complete the transaction, and the amount will be deposited into your recipient wallet address. Just keep the the order-id with you for any follow ups.
If you have a problem or a question about our service, you can mail us at
We usually respond to email requests within 15 minutes.