THIS POLICY DESCRIBES OUR POLICIES AND PROCEDURES FOR COLLECTION, USE, PROCESSING, STORAGE, DISCLOSURE AND PROTECTION OF YOUR PERSONAL DATA AND INFORMATION, INCLUDING, BUT NOT LIMITED TO, BUSINESS, FINANCIAL, OR OTHER SENSITIVE PERSONAL DATA AND INFORMATION (INDIVIDUALLY AND COLLECTIVELY REFERRED TO AS ‘PERSONAL INFORMATION’).
THIS POLICY IS ENTERED INTO INTER ALIA AS PER THE REQUIREMENTS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RELEVANT RULES MADE THEREUNDER.
You voluntarily share, disclose or provide, and We collect Your Personal Information or Non-Personal Information (as hereinafter individually defined, and which terms are collectively referred to as “Information”) when You use the Bitcipher Services and at the time of Your registration with Us, i.e. create an User’s Bitcipher Account with Us to avail the Bitcipher Services. Further, You voluntarily share and We collect information from or about You during the performance of Bitcipher Services for You. We collect information with respect to Your name, email, address, IP Address and zip code, Your location, device ID, device location, and other Personal Information and Non-Personal Information as set out subsequently. We collect all of the foregoing information in order to provide You the Bitcipher Services.
During Your use of the Bitcipher Services, You may share and We may collect, receive, use, and process such information from You, including but not limited to the below mentioned:
“Personal Information” includes without limitation the following:
“Non-Personal Information” includes without limitation any information (or combination of information) that does not reveal Your specific identity, such as, browser information, information collected through Cookies (as defined below), pixel tags and other technologies, demographic information etc. The LLP receives, gathers and collects some information automatically when You visit the Our Bitcipher Services platform and stores it in log files. We may collect certain information about Your computer or other electronic device and the related telecommunication network through which You have accessed or viewed the Bitcipher Services platform to facilitate, evaluate and verify Your use of the Bitcipher Services.
We may use and process the information (both Personal Information or Non-Personal Information) provided by or collected from You from the following purposes:
We may share or disclose Your information (including Personal Information and Non Personal Information) to third parties (including any foreign third parties and Our group entities and affiliates, including the CoinSwitch Platform Provider) for the purposes mentioned under Section 2 above. We may also share Your information including Your usage information and technical information with Bitkuber (with a permission to Bitkuber to share with its third parties) to correct or update the CoinSwitch Platform and to keep the CoinSwitch Platform and Bitcipher Service safe and secure for You and other users.
You further understand and acknowledge that Our ultimate parent / holding company is situated in Singapore, and therefore, You agree that, in order for our ultimate holding company to comply with its applicable laws, We may need to share and it may need to store, process, or disclose Your User Information in its jurisdiction or with other jurisdictions as they may be obliged to.
In the event the LLP or its holding company or its ultimate holding company is merged with or acquired by another entity whether in India or in any other country, or in case of reorganization or restructuring of business, We or Our affiliates may share or transfer Your Personal Information, wholly or in part, with another business entity whether in India or anywhere in the world. We may also transfer or assign Your information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of Us, Our Users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may share Your information with third parties including third party service providers/agents/partners, CoinSwitch Platform Provider etc. including third party Crypto exchanges / Crypto brokers / Crypto custody service providers where We place Your buy / sell / trade / transfer instructions, and in such an event, We will reasonably ensure that the third parties’ use of Your information will be bound, among other things, with obligation to protect the confidentiality of Your information in accordance with applicable laws. We and such third parties may store information in locations outside the direct control of the LLP (for instance, on servers or databases co-located with hosting providers) and Your use of the Bitcipher Services shall constitute consent for the same.
We understand that Your information is important to You, and We will reasonably ensure to bind the service providers/agents/affiliates/third parties, whether Indian or foreign, that We share Your information with, with the same level of protection as required under applicable laws.
We may disclose Your information, to any member of Our related or group companies including but not limited to, Our affiliates, and Your use of the Bitcipher Services and other services being offered by Our related or Our group companies including but not limited to, Our affiliates, shall constitute consent for the same.
We may also share Your data and information with Bitkuber, other TPSPs, and other third party service providers on the CoinSwitch Platform when we discover or are informed or get a knowledge that You are in breach or alleged breach of various terms of the Bitcipher Services or any applicable laws, and Bitkuber, such TPSPs or third party service providers on the CoinSwitch Platform may take certain actions, including suspension or termination of Your relationship with them.
We use commercially reasonable safeguards as mandatorily required under the applicable laws that apply to Us to preserve the integrity and security of Your Personal Information and data against loss, theft, unauthorized access, disclosure, reproduction, use or amendment. Having said that, We cannot guarantee the safety, security and integrity of Your data or information and that is at Your own sole risk.
All information You provide to Us is generally stored on Our or Our third parties’ secure servers within India. We may also store / move / export Your data, Personal Information and/or Non-Personal Information on Our or Our third parties’ servers outside India, if required at Our discretion but in compliance with applicable laws. You hereby consent to Your data being used, processed or stored outside India as well. Under those circumstances, the governments, courts, law enforcement, or regulatory agencies of that country or those countries may be able to obtain access to Your data, Personal Information and/or Non-Personal Information through foreign laws. You need to be aware that the privacy standards of those countries may be different than those of India or the jurisdiction in which You may reside.
We assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond Our reasonable control and You agree that You will not hold Us responsible for any breach of security unless such breach has been caused as a direct result of Our gross negligence or wilful default.
In using the Bitcipher Services, You accept the inherent security implications of data transmission over the internet and the world wide web and over any blockchain network or protocol (including smart contracts) cannot always be guaranteed as completely secure. Therefore, Your use of the Bitcipher Services will be at Your own risk.
You will be able to see the Bitcipher Services offered by Us and Our related or group companies including but not limited to, Our affiliates such as the CoinSwitch Platform Provider. You may have interest or intention of availing such Bitcipher Services or other services or a general query with respect to the services offered by Us or relevant third parties. Accordingly, You may contact Us. By contacting Us in anyway and by providing Us Your phone number and contact details and other details, You thereby give Us the unequivocal right to:
If You want to unsubscribe from receiving emails from Us, please follow the “Unsubscribe” instructions.
You may choose not to provide identifiable information to Us, in which case You may not be allowed to access all or certain features / parts of the Bitcipher Services. If You are a registered User, You may update, edit or correct Your User’s Bitcipher Account information and email preferences at any time by logging in to Your User’s Bitcipher Account. If You believe that any of Your information held by Us is inaccurate, You may write to Our Grievance Officer (“GO”) as detailed under Section 11. Your request will be acknowledged, responded and/or redressed within a reasonable period of time but no longer than the timelines that may be prescribed under any applicable laws. It is Your responsibility to ensure that any information You provide Us remains accurate and updated.
Please address Your grievances, feedback or questions, without limitation, with respect to the collection, processing, usage, disclosure, security of Your information in writing to Our grievance officer.
Name: Mr. Ramakrishna M
Designation: Grievance Officer
Contact information: email@example.com
To, Grievance Officer,
Awfis, 6th Floor, Valence Block, Prestige Tech Park, Marathahalli Ring Road, Outer Ring Road, Bengaluru – 560103, Karnataka, India